Customer Engagement Platform

Customer Engagement Platform

Who We Are

Factoreal has everything you need, whether you’re a startup or a large corporation. Our fantastic features are created with marketers in mind. We take into account the daily challenges they face, and as a result, we have created a platform that allows businesses to accomplish their desired goals.

Why Factoreal? Because we are more than a customer engagement platform!

  • Easy-to-use: We understand how vital simplicity is to our customers. One of their primary demands is for a platform that is realistic, straightforward, and simple to use. From the start, you are surrounded by simplicity and efficiency.
  • Best-in-class integrations: Factoreal integrates with other leading marketing software to help you get the best out of your data and create powerful growth marketing opportunities.
  • All-in-one place: Save time and gather all the data you need to create a customized experience that attracts and converts the right customers at scale with a full-stack marketing solution.
  • Intelligent analytics: Our monitoring tools are customized to your unique business needs, enabling you to gain a greater understanding of both historical and real-time data while also uncovering powerful performance insights.
  • Adaptable: Factoreal, built on the latest advanced cloud technology, allows organizations to integrate with any existing or potential applications they desire seamlessly.
  • There’s a strategy for everything: We have a cost-effective subscription plan suited for any company size, whether you’re a startup or a large corporation. You can quickly identify the working channels and adjust your credits as you go through our pay-as-you-grow model.
  • Templates that are ready to use: We provide marketers with an infinite supply of industry-specific email, landing page, and customer journey models. By offering a customized, visual experience for the subscriber at the point of contact, our tools help boost consumer engagement and enhance brand loyalty.
  • Customer Service is available 24/7: When you need professional assistance, contact our world-class customer service team. Get immediate help from our team so you can concentrate on what matters most: closing deals, and growing your business, and keeping your customers happy.



  • SMS marketing: Customers are always on the go, and you can use their mobility to boost your reach. Cut through the clutter and communicate directly with your customers via SMS, aka, the channel with the highest open rate.
  • Email marketing automation: With our marketing automation platform, you’ll be able to reach out to inboxes expertly. Whether you’re new to email marketing or a seasoned pro, we have the resources you need to hit your target audience like a pro.
  • Social ads: Maximize your return on investment (ROI) from paying for social media.

You can also make sure you get your money’s worth. To boost performance marketing, calculate everything from brand reach to conversion rate down to a single ad.

  • Customer journey automation: Automated workflows can help you grow your company and maintain customer engagement. Create cross-channel automated marketing strategies to have complete control over how, when, and where your customers communicate with your business. Acquire, engage, and attract customers and track how they communicate through different platforms during their journey.
  • Website tracking: Create the best possible experience for each website user. Understand what your website visitors want, track their movement throughout your site, and engage them through customized and targeted experiences.
  • Social media marketing: Develop and expand your social media following. Through a single social media management tool, you can better understand your audience, write compelling posts, and share them across all of your platforms. Having a tool that improves your marketing campaign’s effectiveness allows you to do more with less and spark meaningful relationships with customers. 
  • Spend less and get more: Our platform boasts straightforward pricing and a risk-free trial. You can reduce the number of tools you need to use and get more done with only one platform. Simple, intuitive, and fast. Our simple and intuitive interface allows you to get started in minutes, and then we take care of the rest. Each template we offer has been carefully selected. There is even a plethora of ready-to-use text, journey, and landing page templates available to meet all of your business needs.
  • Audience builder: Place your target industry at the forefront of your marketing efforts. Learn more about your target audience so you can tailor campaigns to their preferences and engagement needs. With dynamic audience groups, you can fine-tune your strategy. For a more refined approach to targeting your ideal audience, you can build different audience segments. By tracking multiple attributes and behaviors, you can also narrow or broaden segments based on your results. Our audience dashboard is unlike any other. Every section provides in-depth information about your contact’s demographics, allowing you to launch data-driven campaigns.
  • Forms & landing pages: Convert website users into email subscribers. You can create beautiful responsive landing pages to increase lead generation, audience growth, and repeat business.
  • Omnichannel campaigns: The right message. The right time. The right channel. Get to know your customers and meet them where they are. Our customer engagement platform enables you to build an authentic omnichannel experience by combining email, SMS, Facebook, Instagram, Twitter, and the web.
  • ML-driven insights: With our built-in analytics, you can stay on top of any conversation.

All from one platform, track the success of your posts and advertising, control your email campaigns, track your contact KPIs, and much more. With in-depth social analytics, you will increase your following. From a single location, get a glimpse or a complete picture of your campaigns through all social media channels. Track your progress over time and get the information that matters most to your business. Make sense of your email marketing statistics. ​

Complete analytics suite that provides a comprehensive view of your email marketing program’s results, including open rate, click rate, deliverability rate, interaction rate, and more.

  • Built-in eCommerce integration: Find all of your tools in one place. Save time and do more with your marketing by connecting your favorite applications, stores, platforms, and web services to our platform. 


  • Sports: Foster stronger bonds with your fans. Focus on delivering value during the fan journey to spark an end-to-end fan experience in-season and throughout the off-season. Gather data from various sources and combine it to create a customized experience. Increase productivity while reviving fan interest and taking in more sales.
  • Healthcare: It’s the wellness experience that matters. Patients have a lot on their minds. You can help them relax by having a world-class, on-time patient experience. Send essential information to patients through various channels automatically.
  • SMBs: Start small, then expand the horizon. Bring complete order to the chaos and unlock the next stage of growth for your business. By automating all of your marketing strategies, you will put everything in its proper place.
  • Enterprise: Obtain additional information. Increase your output. Using intent-driven omnichannel marketing intelligence, you can find prospects and increase your marketing ROI. Take your marketing strategies to the next level with best-in-class features and unrivaled facilities.
  • E-Commerce: Sell more while spending less time looking around. If you’re just starting with your e-commerce business or have been in operation for decades, attracting new customers and retaining current ones is critical. Use Factoreal to find a variety of marketing opportunities for your company.

Automate Shopify Customer Engagement: Helping Every Marketer to be a Guru

Our goal at Factoreal is to provide the marketing industry with an all-in-one omnichannel automation platform that is quick, reliable, and scalable.

Our Backstory

We thrive on imagination, simplicity, and teamwork. Every member of the Factoreal team is allowed to encourage positive change, advance professionally, and create an atmosphere in which we can all succeed. Our team is passionate, and we value people who are eager to help one another succeed. ​

Our Core Values

We are firm believers in the adage that “Simplicity is the essence of universality,” and we strive to live up to it in everything we do, whether it’s our product roadmap, business model, or hiring practices. As a result, we have a beautiful solution in its efficiency and transparency, as well as easier to understand and adjust to fit various circumstances and sizes.

Authentic Individuals. Authentic Devotion

The industry’s best executives actively challenge, empower, and question the status quo to open up new marketing horizons.

Contact us today! We are here for you. Our team can help you become a leader in the customer engagement field. You’ve got marketing questions, and we’ve got the answers. Please contact us anytime to learn more about Factoreal and our services.