Give your browser tabs a break, and centralize multiple customer communication channels Email, SMS, WhatsApp, Chatbot, Mobile Push notifications, Facebook, Web Push notifications, Twitter, Instagram & LinkedIn in one platform.
OMNICHANNEL MARKETING AUTOMATION
One platform, ten channels
Promote your Brand with Beautifully Designed Emails
Build attractive email templates for exclusive customer segments, and configure dynamic content blocks to personalize email campaigns with minimum effort. Analyze performance data and automate email flows to send the right message, to the right customer at the right time.
Intuitive drag-and-drop template editor
Dynamic content blocks for seamless personalization
Email campaign automation
Comprehensive email campaign reports
Built-in image library
SMS
Deliver Integrated Customer Experience with SMS Marketing
Send personalized SMS campaigns, build customer trust and achieve long-term customer loyalty by delivering offers, important notifications, updates and more with automated text messages.
SMS compliance set up for reliable delivery
Intuitive SMS template builder with personalization tags
SMS campaign automation
Detailed campaign analytics
WhatsApp Marketing, WhatsApp Chatbot, WhatsApp Commerce, and More
Use WhatsApp to reduce purchase friction. Promote and sell products, automate transactional messages, respond to customer queries, hold 1:1 conversations, and increase productivity by incorporating WhatsApp into your omnichannel marketing strategy.
Simple WhatsApp for Business integration
Template builder with rich media support
User action based automation and easy personalization mechanism
Conversation bot and business analytics
CHATBOT
Deliver 7-Star Brand Interaction Experiences
Create smart chatbot conversation flows to deliver a seamless customer experience for every scenario, from providing customer support to capturing leads and everything in between. Enable your team to take over conversations as and when required.
Custom chatbot flow builder
Ready-to-use templates
CSS support for customizing bot appearance
Easy deployment
MOBILE PUSH NOTIFICATIONS
Drive App Engagement with Highly Personalized, Contextual, and Timely Notifications
Build a highly-personalized and contextual experience that builds trust and loyalty. Whether your customers are using your mobile app for the first time, looking to make a repeat purchase, or need to be reminded of an abandoned cart, integrate mobile push notifications seamlessly into your Omnichannel strategy and increase your sales.
Rich media for notifications with snappy CTAs
Audience segment based notification targeting
User behavior based triggers
FACEBOOK & ADS
Use the World's Largest Social Network to Boost Branding & Sales
Get complete control of your Facebook marketing with Factoreal. Create compelling posts with the post builder to promote your brand on this massive social network. Design attractive Facebook and Instagram ads for custom audiences and automate the delivery for best results.
Intuitive Facebook/ Instagram ad composer and Facebook post builder
Facebook custom audience creation
Cross-channel customer journey orchestration
Comprehensive channel-based campaign analytics
WEB PUSH NOTIFICATIONS
Accelerate Engagement and Get Value from Every Website Visit
Make Web notifications more contextual, personal, and high performing with automated workflows, A/ B testing, and incredible delivery speeds. Remind customers about abandoned carts, send special offer, or update about a transaction they have completed.
Rich media for notifications with interactive CTA elements
User behavior and event based triggering
Engage Customers with Breaking News & Offers
Use Twitter to update customers on what’s happening and build a better relationship in the process. Scale your processes with Factoreal’s automation and contribute to your business goal statement.
Tweet builder
Tweet scheduling
Visually Engage Your Customers to Increase Sales
Consolidate your Instagram posting schedule to entice your customers with the best shots of your offerings. Get the best out of Instagram with Factoreal and enhance customer engagement leading to more sales.
Intuitive post builder
Support for text, image and video posts
Interactive CTA element options
Post scheduling
Reach High Paying Customers
Leverage the user base of LinkedIn by building informative LinkedIn posts with the post builder. Make it a part of your larger social media strategy and ensure a true Omnichannel experience for customers more willing to buy.
LinkedIn post builder
Post scheduling
