Pricing FAQs

Can I try Factoreal before making a purchase?

Absolutely! We have a 30 day free trial. When you create an account, you will automatically have a free plan activated. Once we approve your account you can upload your contacts and start using Factoreal.

What does my free trial include?

All the features listed above are included in the free trial. Also, you can send up to 100,000 emails. We strongly encourage you to respect your users’ privacy. Spamming is not welcome, and will result in cancellation of account.

Do I need to enter my credit card details when I sign up for a free trial?

Not at all! We only need your email address and some basic details of your organization, and you can start using Factoreal.

Do I need to hire an IT expert to use the platform?

No. Factoreal is designed with simplicity in mind. Our easy-to-use tools let you build beautiful emails, create journey automations, set Facebook and Instagram posts. If you need any guidance at any point in time, we will be right there to help you. We also have help guides available on the platform which you can go through at your own pace.

What are Factocoins?

Factocoins are credits that can be consumed flexibly across all channels, Ads, etc. so that you can use them at your own pace. Depending on the channel and the volumes transacted, the exchange rates for Factcoins vary. Once you are through the trial and become a customer, you will have ready-to-access information on the prevailing rates always.

Can I upgrade my subscription?

Yes anytime, you can manage your account from the Factoreal application.Just choose the contact database size and Factcoins that suits your business volumes, and make the purchase. Your upgraded plan will be applicable from the next month onwards.

What all can I use my monthly plan for?

All the features of the platform are available to all our customers irrespective of the subscription or duration.

Are there any hidden charges?

We believe in total transparency. There are no additional or hidden charges. You may cancel anytime, upgrade, or purchase Factcoins as you need them.

What methods of payment are accepted?

All plans are paid via credit card and in USD.

What is a contact?

A contact is any person in your database with a unique ID. We offer simple ways to add your contacts including bulk import.